Privacy Policy

Effective Date: March 21, 2025

1. Introduction

Welcome to eshr.com ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.eshr.com (the "Site") or engage with our services.

2. Contact Information

Postal Address: PO BOX 421, BRIGHTON VIC 3186

Business Address: U 3 7 MADDOX RD, NEWPORT VIC 3015

Email: info@eshr.com

Phone: +61 3 1234 5678

3. Personal Information We Collect

We may collect and process the following personal information:

Personal Identification Information: Name, email address, postal address, phone number.

Payment Information: Credit/debit card details, billing address.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Collect Personal Information

We collect personal information through various methods:

Direct Interactions: When you create an account, place an order, subscribe to our newsletter, or contact us.

Automated Technologies: As you interact with our Site, we may automatically collect technical data using cookies and similar technologies.

Third Parties: We may receive personal data about you from analytics providers, advertising networks, and search information providers.

5. Use of Personal Information

We use your personal information for the following purposes:

Order Processing: To process and deliver your orders, manage payments, fees, and charges.

Account Management: To manage your account, including registrations, subscriptions, and updates.

Customer Support: To address your inquiries and provide customer service.

Marketing: To send you promotional materials and updates, where you have consented to receive such information.

Site Improvement: To analyze data and improve our website, products, and services.

Legal Obligations: To comply with legal and regulatory requirements.

6. Disclosure of Personal Information

We may share your personal information with:

Service Providers: Third-party vendors who provide services such as payment processing, shipping, and marketing assistance.

Legal Authorities: When required by law or to protect our rights, property, or safety.

Business Transfers: In connection with any merger, sale, or transfer of our business assets.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

8. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

10. Your Rights

Under applicable data protection laws, you have rights including:

Access: Request access to your personal information.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal information.

Objection: Object to processing your personal information for certain purposes.

Restriction: Request restriction of processing your personal information.

Data Portability: Request transfer of your personal information to another party.

To exercise these rights, please contact us using the details provided in Section 2.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information provided in Section 2.